New to the School

Where should my child go on their first day of school?

Please report to reception on your child’s first day where their new teacher will have arranged for them to be met by a ‘buddy’.  The teacher will be happy to speak to you at the end of the day.

Prior to Year 3 children starting school in September, a letter will be sent to parents/carers setting out the routine for the first few days of school.  This will include details on where and times to drop off and collect your child.


My child is unwell. How do I notify the school?

Please telephone the school before 09:00 on the first day of absence.  If we do not receive notification, we will contact you.

Please have a look on the School Nursing Website for information/guidance on whether your child is well enough to be in school.


Where / when can I buy school uniform?

Uniform should be ordered via the SCOPAY website – orders will then be sent home via your child. Alternatively, payment can be made by cash/cheque, along with a completed order form.


Where can I get a copy of a letter?

Letters and other communications are sent via email.  If you should miss a letter, please call into reception and the Admin Team will be able to help you. Letters and newsletters can be found on the school website under For Parents/Letters or Newsletters menus.


My child has lost something. Where can I find lost property?

The lost property shed is situated in the front playground and can be accessed before and after school.


My child has been prescribed medicine, but is well enough to be in school. Can the school give them their medicine?

Yes.  They will have to remember to visit the medical room for their dose at the correct time. Parents must complete the Parental agreement to administer medication form and leave it with one of our Admin Team.  Medicine must be in prescribed packaging.  No Ibuprofen in school, unless prescribed.

My child has headlice. What do I do?

Your child should not be in school until they have been treated.  For more details, download advice from NHS choices.  Please inform the school (your call will be dealt with sensitively) and we will arrange for a letter to go out to all parents in the class asking for them to check their child’s hair.


How do I make contact with my child's class teacher?

Please make use of the ClassDojo messaging service if you have any questions about your child and their learning. Teachers will endeavour to respond to messages within 48 hours. You can also telephone or call us (01252 408218) and a member of the Admin Team will contact the class teacher to arrange an appointment. If you are coming into school, we kindly ask that all visitors report to reception before entering the school.

Can my child have school dinners?

Yes.  To enable your child to have a school meal you will need to set them up with a SCOPAY account.  This enables you to top up their account via the internet.  Please ask at reception for further information.


I am on income support. Can I get help with school meals?

Parents receiving certain benefits may be able to claim for free school meals for their children. If you would like to have a look to see if your particular circumstances qualify you for free school meals for your children please click  free school meals information.   Please do not hesitate to come into school and ask for further details at Reception – enquiries will be dealt with sensitively.  You can complete an online application to check for eligibility.




My child is doing really well in a club / activity. Can this be mentioned in the school newsletter?

Yes of course!  Please send any entries to reception by Wednesday of the week you would like it published.



My child wants to join an after school club. How do I go about it?

Prior to the beginning of each term, information regarding the forthcoming clubs will be emailed to parents and be available on the school website under the For Parents/Clubs menu.   If you would like your child to participate in any of the clubs, please complete and return the application form, along with payment, before the club commences.



I would like to help in school. How do I arrange this?

At the start of the year, a letter will be emailed to all parents/carers to ask all those who are interested to register their interest by returning a response note.  Your child’s teacher will then contact you when they are ready. All volunteers will be subject to a Disclosure and Barring Service Check.